Support
How to play
Each swipe moves every piece one cell. A wall or boundary stops only the piece it blocks. Win when all three pieces are on their targets at once. A piece can leave its target on the next move.
Hints and undo
All chapter 1 hints are free. From chapter 2, buy a hint once for a specific level and watch it again from any position in that level without paying again. The lightbulb shows the purchase offer if needed, then asks to confirm playback. Viewing a solution does not change your attempt or records. Undo takes back a move; Restart starts the level again.
Language and progress
Settings offers System default, Russian and English. Your current attempt and best scores stay on your device. Reset progress deletes the attempt and scores.
Chapters and purchases
The first 5 chapters (40 levels) are free. One optional, one-time purchase unlocks the entire chapters 6–10 pack (40 more levels) with no time limit. Hints from chapter 2 are purchased separately for each level and are not included in the chapter pack. Buying a hint does not unlock a paid chapter: using hints in chapters 6–10 also requires the chapter pack. There are no subscriptions or automatic renewals.
Price and payment
The current price of each item in your storefront’s currency is shown in the app before purchase; check the amount in Apple’s purchase confirmation sheet. Prices and availability may vary by country or region. Payments take place inside Triplet through the App Store. The AppNest website does not accept payments.
Restoring purchases
Sign in with the same Apple Account used for your App Store purchases. In Triplet, choose Settings → Restore purchases, or tap Restore purchases on the purchase screen. You can restore purchased chapters and hints on your own iPhone and iPad without paying again. A purchased hint can be replayed only for its specific level. Restoring purchases does not transfer gameplay progress or records from another device.
Internet access, reinstallation, and reset
Loading prices, purchasing, and restoring purchases require internet access. Once access is verified on the device, purchased chapters and hints work offline. After reinstallation or on another device, restore purchases online if needed. Reset progress removes your attempt and records, but not your purchases.
If a purchase is not completed
If the store is unavailable, check your connection and tap Retry loading. When a purchase is pending Apple’s confirmation, including parental approval, access is granted after approval and verification. Cancelling a purchase does not unlock content. If you were charged but content remains locked, check your Apple Account and restore purchases. If this does not help, contact support with the chapter, level, app version, and error message. Do not send your Apple Account password or payment details.
Refunds
You can request a refund through Apple using the link below. Apple determines eligibility under the purchase terms and applicable consumer rights; submitting a request does not guarantee a refund. Once Apple confirms that a purchase has been revoked, access to the corresponding chapters or hint is removed.