Support
Sign-in and community access
Sign-in uses VK ID. A successful sign-in does not guarantee access to all data: VK must allow the relevant API methods and your account must have community permissions.
When data does not load
Check your connection and administrator permissions. Sign-in diagnostics is available in app settings. Include the error text or the built-in diagnostic report when contacting support. Do not send passwords, access tokens or private conversations.
Feature availability
Community API access and complete messaging functionality are still being verified. The app shows an error when VK rejects a request. Successful sign-in does not mean every feature is available.
Sign out and delete local data
Signing out removes this app’s access credentials. Deleting local data also clears preferences and reply templates for the current account. Revoke permissions in VK ID settings. These actions do not delete your VK account or content already sent to VK.